Last Updated: February 20, 2026
Thank you for shopping with Hit Leather Jackets.
We understand that sometimes plans change. Because we process orders quickly—especially for carefully packed Pots & Planters—please review our order modification and cancellation policy below.
Cancellation & Modification Window
You may request to:
- Cancel your order
- Change your shipping address
- Modify product details (if applicable)
Within 24 hours of placing your order.
After 24 hours, your order typically enters processing and preparation for shipment.
How to Request a Cancellation or Modification
To ensure your request is handled within the allowed time frame, please contact us immediately.
Email:
Subject Line Format:
- Cancel Order #[Your Order Number]
or - Modify Order #[Your Order Number]
Please include:
- Your full name
- Order number
- Clear explanation of the requested change
We recommend contacting us as soon as possible after placing your order.
After the 24-Hour Window
Once 24 hours have passed:
- Your order may already be processed or prepared for shipment.
- We cannot guarantee cancellation or modification.
If you still wish to cancel after 24 hours:
- The order may be treated as a return (if eligible).
- It will follow our official Return & Refund Policy.
- Return shipping costs may apply (if not defective).
Address Accuracy Responsibility
It is the customer’s responsibility to provide a complete and accurate shipping address at checkout.
Before placing your order, please double-check:
- Street number
- Apartment or unit number (if applicable)
- City
- State
- ZIP code
Incorrect or Incomplete Address
Hit Leather Jackets is not responsible for:
- Lost packages due to incorrect addresses
- Delays caused by incomplete information
- Orders returned due to address errors
If a package is returned to us because of an address issue:
- The customer may be responsible for reshipping costs.
Orders Already Shipped
If your order has already shipped:
- We cannot cancel the order.
- You may request a return after delivery (if eligible under our Return Policy).
Contact Us
If you have questions about modifying or canceling your order, please contact us:
Support 24/7
Store Name: Hit Leather Jackets
Phone: +1 854-229-3133
Email: [email protected]
Address: 134 N Main St, Sumter, SC 29150, USA
Business Day: Monday to Friday (9 AM – 5 PM)